Support
For any customer support questions related to your booking, these are handled directly by Hotels.com or Booking.com, providing dedicated, 24/7 service to TRVL clients.
Hotels.com Customer Service
For questions related to your Hotels.com booking, please see your confirmation email. You can use the self-service tool provided in the email through the link “Manage your booking online” to cancel your booking. To make changes to your booking, please see the list of customer service numbers below.
- US/Canada
- UK
- Australia
- New Zealand
- South Africa*
- The Netherlands
* this number can only be dialed from within the country
Booking.com Customer Service
For questions related to your Booking.com booking, please see your confirmation email. You can use the self-service tool provided in the email through the link “Manage your booking” to make changes or cancel your booking. Below are Booking.com’s local customer service numbers if you need to contact them by phone.
- US
- Canada
- UK
- Australia
- New Zealand
- South Africa
- The Netherlands
For all other countries, please find the appropriate customer service number here.
Expedia Customer Service
For questions related to your Expedia booking, please see your confirmation email. You can use the self-service tool provided in the email through the link “See your itinerary” to cancel your booking. To make changes to your booking, please see the list of customer service numbers below.
- US
- UK
- Ireland
- New Zealand
- Australia
- Canada
- Mexico
- Brazil
- Austria
- Germany
- Denmark
- Spain
- France
- Italy
- The Netherlands
- Norway
- Sweden
- Japan
- India
- 1 866 316 0357 (local) or +1 404 728 8787 (from abroad)
- 0871 226 0808 (local) or +44 20 3024 8211 (from abroad)
- +353 1 524 5005
- 0800 998 799 (local) or +64 9913 1849 (from abroad)
- 1800 782 004 (local) or +61 2 8066 2745 (from abroad)
- 1 800 489 9103 (local) or +1 417 521 0859 (from abroad)
- 001 800 315 7301
- 0800 761 0770 (local) or +001 9493334964 (from abroad)
- 0820 600630 (local) or 0049 30 20164022 (from abroad)
- 01805 007146 (local) or 0049 30 20164021 (from abroad)
- 80200088
- 901 01 01 14 (local) or 0034 912 75 44 15 (from abroad)
- 0892 301 300 (local) or +33 1 7238 7676 (from abroad)
- 199 940 199 (local) or +39 02 91483685 (from abroad)
- 0900 397 3342 (local) or +31 (0)20 2061364 (from abroad)
- 800 36 401
- 0200 810 341
- 03 6743 6605 (local) or +81 3 6743 6605 (from abroad)
- 1860 500 2121 (local) or +91 (0)124 487 3888 (from abroad)
Priceline (including Agoda and TRVL Insider)
For questions related to your Priceline (including Agoda and TRVL Insider) booking, please see your confirmation email. You can use the self-service tool provided in the email through the link to cancel your booking. To make changes to your booking, please see the list of customer service numbers below.
- US
- UK
- Ireland
- New Zealand
- Australia
- Canada
- Mexico
- Brazil
- Austria
- Germany
- Denmark
- Spain
- France
- Italy
- The Netherlands
- Sweden
- Japan
General TRVL questions
We have listed most questions you may have in our FAQ.
For any additional questions please reach out to us at support@trvl-hotels.com
